Beth Israel Deaconess Medical Center Clinical Nursing Director in United States

Clinical Nursing Director

Department Description: The Cancer Center at Beth Israel Deaconess Medical Center is one of the nation's top centers for cancer care, research and education.Job Location: Boston, MAReq ID: 21960BRJob Summary: The Director of Clinical Operations leads operational initiatives in Hematology/Oncology, Bone Marrow Transplant, Pheresis and offsite collaborations in order to achieve set goals. Goals will include improvements in access, overall customer satisfaction, communication, clinical services delivery, operating efficiency, quality assurance, budget management, program development and implementation, and staff development. Assumes accountability for success of such initiatives through identified, measurable goals and pertinent data.

The Director of Clinical Operations works collaboratively with other disciplines to develop and evaluate patient care programs, and will ensure consistency in the implementation of the philosophy of nursing and standards of nursing practice in the above-mentioned units.

The Director of Clinical Operations facilitates both clinical education and clinical investigation to advance the art and science of professional nursing practice and is accountable for the professional development of the nurses.

Essential Responsibilities:

  • Assumes full responsibility and accountability for clinical operations in Hematology/Oncology, Bone Marrow Transplant and the Pheresis unit and liaison to the affiliated program at BIDH ' Needham/Lexington and other offsite affiliates/collaborations.

  • Attains operations efficiency within the departments through strategic alignment of like services, maximization of space an human resources, as well as standardization of common practices and procedures utilizing process flow analysis, data collection, identification of best practices, etc.

  • Facilitates interdisciplinary continuous quality improvement efforts based on department specific goals and develop plans for improvement with individual departments/staff.

  • Develops and sustains an environment that supports the development of nurses in their pursuit of excellence in clinical practice and patient care.

  • Responsible for hiring of staff and the develop and implementation of individual and collective professional practice goals. Demonstrates an understanding and commitment to the professional practice model. Leads the development of new nursing practices that maintain a professional model of practice.

  • Has the authority to direct and support managers with functional area responsibilities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: More than 100

  • Has full responsibility for planning, monitoring and managing budgets for multiple departments.

Required Qualifications:

  • Bachelor's degree required. Master's degree preferred.

  • License Registered Nurse required.

  • 5-8 years related work experience required and 3-5 years supervisory/management experience required

  • Must have demonstrated clinical and management expertise in the ambulatory and/or inpatient setting. Evidence of this should include: nursing leadership, collaboration with other disciplines, organizational and communication skills, ability to problem solve. Ability to appropriately confront issues. Ability to motivate others. Ability to plan, organize and direct the activities of others.

  • High level leadership skills. Demonstrates proficiency in the area of process improvement and system redesign. ecific experience in data and systems analysis, quality management/performance improvement.

  • Excellent skills in interpersonal and written communication. Demonstrates proficiency in budget and human resource management

  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.


  • Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.

  • Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.

  • Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.

  • Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.

  • Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally