CVS Health Supervisor Nurse Clincal Ops - Greensboro NC in Greensboro, North Carolina

Position Summary:

As a Case Management Registered Nurse (RN) Supervisor you are the link between the member, the providers, the payer, and the community. Function autonomously collaborating with all members of the healthcare team to coordinate quality, cost-effective care and minimize fragmentation of the healthcare delivery system for our patient members. The goals of the Case Management Nurse are to optimize the members' level of wellness, independence, enhance quality of life and prevent unnecessary hospitalizations or service duplication. The Case Management Nurse will use excellent written and verbal customer service skills and advanced computer skills in order to interact with key partners, members and staff.

Our Case Management Nurses are eligible to work from home after successful completion of our training program which can vary from 8 to 12 weeks. As a supervisor, you would be required to come on site as needed for meetings and other events.

As a Case Management Registered Nurse Supervisor you will...

  • Provide continuity of care, promote cost containment, enhance quality, and improve clinical and financial outcomes.

  • Use your clinical expertise to conduct telephonic health assessments, provide appropriate education and clinical interventions to members in multiple disease populations.

  • Develop meaningful relationships with members and/or their caregivers functioning as a resource and advocate to enhance quality of care.

  • Certain positions may require additional certifications and/or specialized training based on assigned patient population.

  • Coach and mentor your team to success.

Registered Nurses (RN) with Accordant/CVS Health have a uniquely rewarding setting to use their exceptional clinical skills. Our nurses redefine the way health care is delivered every day. When you join our team, you’ll play an integral role in treating rare and chronic illnesses. As a national leader in the healthcare industry and a Fortune 7 Company, we seek special RNs who not only possess strong clinical expertise with innovative ideas but who have the deep compassion and sensitivity it takes to treat our members.

Learn more about us:

Required Qualifications:

  • Registered Nurse with current license in state of Texas with multi-state practicing privileges and the ability to be licensed in all states.

  • Obtain Case Manager Certification (CCM) within 4 years of hire or as determined by business needs.

  • Minimum of 1 year experience providing patient care coordination for health services.

  • Minimum of 5 years recent clinical experience preferably in a hospital, home care or similar setting.

  • Experience using Microsoft Office, including Word, Excel and Outlook.

  • Ability to travel up to 5% of work schedule (minimal to none).

Preferred Qualifications:

  • Case Manager Certification.

  • Previous telephonic/telehealth experience in health care highly preferred.

  • Bilingual Spanish is a major plus.

  • Epic software experience,

  • Existing RN multi state and Puerto Rico licensure

  • Leadership experience


RN Diploma, Associates or Bachelors in Nursing

Business Overview:

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health at

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: