Centura Health Chief Nursing Officer/CNO/VP Patient Care Services - DURANGO, CO in Durango, Colorado

Located in the scenic, historic and charming Southwest Colorado town of Durango, Mercy Regional Medical Center (MRMC) is a full-service, acute care hospital with Level III Trauma designation. Recognized by Healthgrades (a leading, independent health care ratings company) with awards for Outstanding Patient Experience and Patient Safety Excellence, as well as an “A” Hospital Safety rating from The LeapFrog Group, Mercy Regional Medical Center blends state-of-the-art technology with a serene and comfortable environment to promote well-being and healing. Specialty services include emergency care, surgical care, cardiac care, an Orthopedic and Spine Center of Excellence and a Family Birthing Center equipped with every amenity and a dedicated surgical suite. Durango residents experience an exceptional quality life with world-class outdoor recreation including snow sports, river sports, hiking, biking and more. Learn more about us at: http://www.mercydurango.org/

*Job Description/Job Posting ID: 111004*

*Recruiter Contact: SueForster@centura.org*

Position summary

To provide leadership in the daily operations of Hospital. The CNO has responsibility and accountability for leading hospital clinical operations by working through directors and other health care team members in providing patient care 24 hours/day and 7 days/week. The CNO exercises accountability for nursing care wherever it is provided in the Hospital. The CNO assumes active leadership role with Community Board, Senior Leadership, Medical Staff, and with hospital leaders in Hospital and Centura Health.

education requirements

  • Masters Degree in Nursing (Masters in other discipline acceptable if holds BSN in nursing)

  • Nurse Executive Certification or Eligibility

work experience requirements

  • 5 years experience in nursing or hospital management role

  • 10 years progressive nursing experience


  • Current CO RN License

  • Eligible for certification in nursing administration

Position duties (essential functions, INCLUDE % OF TIME)

_Knowledge of the Healthcare Environment -20 %_

Maintains knowledge of current nursing practice and the roles and functions of patient care team members. Articulate patient care standards as published by JCAHO, CMS, and professional nursing organizations. Ensure compliance with the Colorado Nurse Practice Act and regulations. Directs delivery of patient care.

  • Ensures clinical policies and procedures are current in accordance with evidence-based practice and professional standards.

  • Maintains current knowledge of patient care delivery systems with associated staffing plans and integration of technology.

  • Interprets the impact of state and federal legislation on nursing and healthcare organizations. Participate in policy development as necessary.

  • Represents nursing and patient care issues at the Community Board.

  • Understands clinical and financial outcomes that are sensitive to the structural and process of nursing practice. Integrate the reporting of these outcomes and required process improvement into decision making at the executive level.

_Business Acumen – 20 %_

Articulates the business model for Hospital, understands how it relates to the industry and marketplace, demonstrates the ability to assess situations, diagnose problems, and determine appropriate course of action to enhance the effectiveness of the organization in alignment with the mission and values.

  • Understands healthcare financing and educates others on business metrics and how patient care decisions impact the success of the hospital

  • Understands the market and industry to anticipate changes and respond with programs and/or revenue enhancing opportunities

  • Participates in formulation of a strategic or business plan that reflects the mission and vision of Centura Health and individual entity and integrates the role of nursing in the plan. Executes strategic plan for nursing.

  • Participates in workforce planning and employment decisions including diversity analysis, workplace health and satisfaction, and management of human resources

  • Advocates for personal point of view by sharing research and information and listening to the perspective of others to balance the financial perspective with quality, safety, and people

_Leadership - 20 %_

Promotes transformational nursing leadership as a science and an art in building loyalty and commitment throughout the organization.

  • Serves as a change agent, assisting others in understanding the importance, necessity, impact and process of change through active involvement in decision making and coaching of leaders

  • Provides information and methods to every level of nursing to enable process improvement

  • Maintains an environment where Just Culture practices are used and it is safe to learn and grow as a professional

  • Demonstrates the ability and willingness to continually enhance and improve service to patients and physicians and the efficiency of operational processes and systems through teamwork across disciplines

  • Serves as a professional role model and mentor to future nursing leaders

  • Participates in Centura Nursing Council and provides leadership in execution of strategic plan.

_Communication and Relationship Building - 20 %_

Builds trusting, collaborative relationships. Acts with integrity. Cares about people as individuals demonstrating empathy and concern while ensuring that organizational goals and objectives are met. Creates and maintains a safe, transparent environment through honesty and trust.

  • Communicates with clinical nurses, leaders, medical staff, and Board about nursing, healthcare, and organizational issues

  • Supports an environment of shared decision-making

  • Represents Porter to other healthcare and non-healthcare constituents within the community

  • Collaborates with academic partners in evaluating the quality of graduating clinicians and developing mechanisms to enhance this quality through resources, research, and/or personal involvement

  • Builds credibility and trust with physicians as a champion for patient care, quality, and nursing professionalism

_Professionalism - 20 %_

Models courage, authenticity, service, and truth in demonstrating personal and professional accountability to achieve the goals of Hospital and Centura Nursing Council. Models the perspective that patient care is the core of the organization’s work. Possesses an energy and passion for excellence and confidence to make sound decisions despite uncertainty or other pressures.

  • Creates an environment that facilitates the team to initiate actions that produce results and to hold each other accountable to expectations

  • Maintains an environment in which professional and personal growth is an expectation

  • Integrates ethical standards and Centura behavioral standards into daily work activities

  • Ensures that nurses are actively involved in decisions that affect their practice

  • Participates actively in at least one professional organization

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.